Returns & Exchanges
We want you to feel like every item is the perfect match for your home. If it’s not the right fit, we’ll help you get it sorted and have you on your way.
You can return most items for a refund or store credit within 7 days of delivery. Return shipping costs apply, and the item must be in its original condition and packaging to be accepted.
There are a few items that can’t be returned:
– Clearance items
– Bundled items at discounted rates, e.g. “5 for $25” (unless the entire bundle is returned)
– Items marked “Non-Returnable” on the sale page
– Items you have already assembled
However, if your item is damaged or defective, these exceptions do not apply. In this case, we’ll take care of it and work with you to find the best solution.
All returns and exchanges are subject to a 15% restocking fee. Returns are only accepted in their original boxes, and should be unassembled. To start a return or for step-by-step instructions, contact us.
Damaged or Defective Items
We know how frustrating this situation can be. Return shipping for damaged or defective items is free — just pick your preferred resolution:
– Replacement parts (e.g. table leg)
– A replacement item
We’ll provide return instructions for the damaged or defective item. Be sure to complete this process within 7 days of the delivery date.
We apologize for your less than perfect experience.
You can choose to receive store credit for your return, or have the original payment method refunded. Any associated return shipping costs will be deducted from the refund amount.